Terms and conditions

The following terms and conditions of Megaboom City Hotel are applicable to all guests.

Guest Identification

In addition to the credit card imprint, guests will be required to present a valid credit/debit card upon check-in along with a valid form of identification (e.g. passport, driver’s license, etc.) to hotel reception for security purposes.

Cancellation Policy

There will be no fee if a refundable booking is cancelled up to 7 days prior to your scheduled check-in time. However, a full amount will incur if a booking is cancelled within 7 days prior to your scheduled check-in time. This will be taken from the credit card details provided at the time of booking.

For all non-refundable bookings, there is no free cancellation or modification once the bookings have made.

Please note that for bookings of 5 or more rooms all guests must agree to the property’s Terms of Stay.

No Shows

In the event of a no-show and you do not show up for your booking or terminate your booking early after you have checked in you will be charged a 100% cancellation fee which is equal to the full amount of your booking which you have already paid.

Failure to check-in on your scheduled arrival date will incur full cost of your reservation amount.

Kindly notify the hotel if arriving later than your arrival date, otherwise reservation will be cancelled. Reservation will only be on hold until 12:00 PM Sydney Time the next day only.

Check In and Check Out Times

Check-in time is after 2 PM and check-out time is before 10 AM. If you require a later check-out, please contact reception at (02) 9996 8888 before 10 AM at least one day before your departure date, and we will do our best to accommodate your request. However, a charge may apply, depending on availability. Late Checkouts are available until 1PM for an additional charge. Please ask when making your booking or enquire with Reception for further details.

Credit card surcharge

MasterCard and Visa – 2.5%
Union Pay – 2.8%
American Express – 2.5%

Additional Policies

Please note that for bookings of 4 or more rooms all guests must agree to the property’s Terms of Stay. 

All guests staying 4 or more nights must agree to the property’s Terms of Stay.

No Smoking Policy

Smoking is prohibited in all public areas of the hotel and guest rooms (a $300.00 fine will be applied for smoking inside the hotel’s premises). Please note that the guest/s will be fully responsible for any expense or charges applied due to smoking.

Children and Extra Beds

Infant 0-3 year(s) can stay for free if using existing bedding. Cot is provided upon request with additional charge. Children over 4-16 years will be charge as additional person. Guests 16 years and above might require to have a separate room. Please contact the hotel for additional information.